How IISBoy and IISGirl Met...

Hey everyone,
It seems IISGirl and I are on a blogging spree. I guess everything has been building up from the summer and the immense boredom we're experiencing in class is forcing us to do something a little bit more exciting (entertaining you guys!)

Well here is something non-pharmacy related. I guess some of you want to know a little bit more about me and my partner and I think you all have earned it. But instead of telling you, here is a small video clip about basically how we met. It happened kinda like this:




And that's how the IrritableInterns came into existence!

:)
Have fun everyone and don't forget to add some comments!! We would love to hear your thoughts.

--IISBoy...who is waiting for a check from MARS for the excellent product placement

Befriending cops FTW.

So there's a police officer who I've been helping extensively over the past week with some insurance issues, and a thing here or there with his doctor. We'll call him Officer Jones. He's gotten about the best customer service I have to offer, which is pretty damn excellent, if I may say so myself. Prompt, courteous, pleasant, knowledgeable, charming, the whole thing. Almost everyone gets pretty good customer service from me, but if I like you, then you get my best material.

Anyway he came back last night before he started his shift to drop off some scripts for his daughter and to see if I'd sorted out his wife's insurance--which I did. As he's waiting in line to talk to me, the patient I'm helping is being a real asshole, trying to bully me, swearing, the works.

He started flipping out saying that I lost his Xanax script, which is bullshit, and perhaps if he wasn't in such a drug-induced stupor, he would have realized this. Eventually he looks in his pocket and lo and behold, there's the script he was accusing me of stealing. He stormed off without an apology, of course.

Officer Jones, next in line, hands me a few scripts and then says, "Well I'll be damned. One of our frequent fliers. Was he giving you trouble?"

I said, "Well, yeah he was being incredibly rude."

"Then excuse me for a second," he says and he walks over to where the guy is standing, shifty eyed.

"Johnny!" says officer Jones, grabbing him by his arm. "I haven't seen you in a few weeks, what have you been up to? I hope I don't have to tell your parole officer any bad news!" He guides Johnny to the corner where they chat for a while. Johnny shifted uncomfortably and seemed to really need a Xanax or two about then.

Officer Jones comes back a few minutes later and tells me, chuckling a bit, "He won't be causing any problems here anymore. By the way, you've been taking good care of me and my family. If you ever need anything, just call and ask for me. I patrol this area. I'm going to make sure to swing by here every now and then during my shift."

Woo-hoo! Drug Depot isn't being robbed tonight!

I wish he could stick around and deal with every rude junkie that comes in.

The moral of the story is: be nice to cops. :)

--IISgirl ... back to school

Drive-Thru dummy

Since we moved to our new location in January, not many of our customers have utilized our drive-thru system (thank god!). I am guessing that because the drive-thru works through tubes and monitors it is far too advanced for many of our brainiac patients to comprehend. However, in the past few months that I have worked full time, the number of idiots tinkering with that godforsaken contraption has gone up considerably from none to about 3 a week. That probably doesn't sound like a lot but these customers are so terribly idiotic, it takes about 15 min for them to get their medicine, pay, and go away.

One guy who used our system looked like a big, important business man. Driving up in his Benz and sporting an incredibly expensive business suit, one would think this man would have some common sense. Ahhh..but once again my confidence in the human intelligence has failed me. He was impatient and could not wait for the container to send the money so he thew his credit card into the pneumatic tube system and pressed 'send'. His credit card flew up the tube and got stuck half way! Long story short...he ended up coming into the pharmacy, yelling and screaming. Fortunately with a push of the container and a little help from gravity his shiny black American Express card can go back home into his Gucci wallet.

One other user would come out of the car and stick her eye into the camera lens on the monitor as if it was a door that I was hiding behind. Of course she would refuse to come the 50 feet into the building toward the pharmacy and would yell at the camera for her Vicodin. After telling her that her insurance won't pay for it until after 3 days, she would stampede around her car and scream. Two days later she came again, stepped out of the car into the sweltering 90 degree weather and once again demand for her pain pills. I reminded her about her insurance and told her it won't be covered until the next day. Again she let out a scream but this time she kicked the side of the tube system (probably hurting her foot and causing more need of the vicodin), sat back into her 1980-something bonneville then slammed her door shut and raced off my screen.

The same situation happened again the following month.

I am thinking that a DVR should be installed and attached to the cameras so moments like these can be recorded and posted on YouTube for all of the world and laugh at this lady's crazy shenanigans.

By the way...school starts this week. :( Bummer.
Goodluck to everyone with their classes. And congrats to the upcoming P1s!

I know we have been kind of lazy with the postings; but I assure you that because IISGirl and I are back in the classroom, we'll have the time to update and keep up with the blog!